04-02-2026 04:49 PM - edited 04-02-2026 04:57 PM
Hi all,
on 4th February 2026 at 16:45
i had a gay call me saying my SIM card will be blocked tomorrow and EE will be sending out a new SIM card for me and they need to provide it is me and will I give them my email so they can send me a email and I have to click on the link and send them the code I kept saying to them the email was block by gmail due to scam Alert and when I told them this they kept sending me emails and they kept getting blocked they got so upset they ended the call then I had a follow up call 5 mins later tell me that they are merging with 3 network and they need my details to send new SIM card as my sim will be blocked, I told them if your EE you will have my details and once they could not tell me anything about my account I blocked them and come on here to report it.
guys be careful they sending out very nasty emails that will take over your account or system I did not open it I reported it as a scam and deleted them EE would not be like this and if in doubt tell them you are calling EE on a second phone.
be safe
Solved! See the answer below or view the solution in context.
05-09-2026 12:25 PM
Just had the same attempt from 01484262371 on my father, luckily he had me around to deal with it. I figured it didn't sound right so googled the phone number for hits and hung up. When I checked his emails there was one from EE with a password change authorisation code which obviously he did not initiate.
05-09-2026 02:11 PM
Hi @cbw00
Welcome to the EE Community
Please report the call to be investigated at Report a scam call | Help
You can also check if a call is genuine and from us on our How Do We Contact You page.
Or if the call was from our Direct Partners at Phone numbers EE partners will call from.
If you're concerned about unsolicited contact from other companies, you can visit How to avoid and prevent scams including phishing, vishing and smishing for hints on how to block and prevent these.
Ali