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SIM card scam

JLilley2012
Explorer

Hi all,

 

on 4th February 2026 at 16:45

i had a gay call me saying my SIM card will be blocked tomorrow and EE will be sending out a new SIM card for me and they need to provide it is me and will I give them my email so they can send me a email and I have to click on the link and send them the code I kept saying to them the email was block by gmail due to scam Alert and when I told them this they kept sending me emails and they kept getting blocked they got so upset they ended the call then I had a follow up call 5 mins later tell me that they are merging with 3 network and they need my details to send new SIM card as my sim will be blocked, I told them if your EE you will have my details and once they could not tell me anything about my account I blocked them and come on here to report it.

 

guys be careful they sending out very nasty emails that will take over your account or system I did not open it I reported it as a scam and deleted them EE would not be like this and if in doubt tell them you are calling EE on a second phone.

 

be safe 

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi @JLilley2012 

Thanks so much for sharing the details of this scam call and email to help others stay safe. 

If you need any more information on how to report scams, or what to look out for; please see our Staying safe online page. 

Take care 🙂

Leanne.

View solution in original post

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

It's a scam. EE are not merging with 3.

Report spam calls by filling the form @ https://www.bt.com/exp/help/contact-bt/form/scams

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JLilley2012
Explorer

Thank you I just wanted to let people to know about this as I’ve not seen a new SIM card scam on here for a while.

 

Thank you XRaySpeX

Leanne_T
EE Community Support Team

Hi @JLilley2012 

Thanks so much for sharing the details of this scam call and email to help others stay safe. 

If you need any more information on how to report scams, or what to look out for; please see our Staying safe online page. 

Take care 🙂

Leanne.