The EE Community

Ps Portal hotspot android

Hi, I have recently bought a ps portal and it all works well with my home wifi  but when connecting to my mobile hotspot from my S24 ultra I can not access my playstation. I can play on the stream feature but when trying to connect to my ps5 it fails...

Full works,Is this correct?

I moved from BT to EE last October. I did so because their broadband checker showed 1.6gbps at my address. Couldn’t though as I wanted to keep the TV package. Been checking the upgrade page for a while. Always been Gigabit essentials and Gigabit all ...

Direct debit.

Join EE IN JANIARY FROM BT, MISTAKE!no trouble with BT DD FOR YEARS and now every month Ee have failed to collect even though I went to the EE to set it up.Now abroad and struggling to paid due to web site saying not available all the time.i see they...

Outrages roaming charges dialing 222 on Full Works plan

I recently signed up for a Full Works plan with unlimited international roaming in Zone 1 areas, which include the US where I am currently located. I chose this plan after a protracted online chat with an agent who advised me what to select to fit my...

My iPhone 14 pro max has a locked screen

billing

I have received an email saying I have an over due payment only had my phone for two weeks they are saying for a business account I dont have any business of any kind not even used my mobile yet 

No WiFi connection

I have an issue with my WiFi. It is connected fine according to EE. Yet it won't let me onto my WiFi. Says I have to contact my broadband provider. ( yes my bills have been paid) has anyone else had this issue? How was it resolved?

SMS messages show wrong number after porting to EE (Samsung S25 Ultra)

Hi everyone,I’ve recently ported my number from 3 Network to EE. Calling works perfectly and shows my correct, ported number — but when I send SMS messages, they appear to come from a different (temporary) number. I’m using a Samsung S25 Ultra, and e...

my daughter has arrived on holiday in the Canary Islands and she got the welcome txt from new with the link to get roaming 7 day package. When she clicked on it this is what she got. why is this? it seems to be a bit of a farce for holiday maker hav...

ee top up Vesta

1 May received text from 150 telling me I had used 80% of minutes allowance.I only call with wifi calling.1 May received text from 'EE' thanking me for topping up. Bank notified me of ee Vista payment.6 May no top up has been applied, no service avai...