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Remove age restriction and content lock

armstrongleigh5
Visitor

I'm trying to remove content lock and age restriction 

66 REPLIES 66
Dankee89
Explorer

Remove the content lock 

Lesley_W
EE Community Support Team

Hi @Dankee89 

Welcome to our community.

Have you had a look at the solution on this post? It should give you the steps needed to remove that.

Lesley

josek
Investigator
Investigator

Rather late,, aren't you?  Anyway, the "solution" is wrong, the only way to get the restrictions permanently removed is to phone up EE and ask them to do it, which they do not like.  I. have finally managed to get mine removed, but it is not easy.   This is the nanny state gone mad.  It should be a free choice, not foisted upon users whether they like it or not.  I have no desire to watch "adult content" but I still don't like having restrictions on what I do or don't do.

Ryan800
Visitor

Hi can I remove age restrictions 

XRaySpeX
EE Community Star
EE Community Star

@Ryan800 : Read the Solution of this thread you've latched onto.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Petros95
Visitor

Hi

Katie_B
EE Community Support Team

Hello @Petros95

Thanks for coming here. 

Are you a pay monthly or pay as you go customer?

Katie