Remove adult content

Pinky97
Investigator
Investigator

I want to remove adult content please 

C pink
1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@Pinky97 : Are you on contract or PAYG?

  • On Contract: Follow Switching Content Lock OFF or ON .
  • On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

7 REPLIES 7
XRaySpeX
EE Community Star
EE Community Star

@Pinky97 : Are you on contract or PAYG?

  • On Contract: Follow Switching Content Lock OFF or ON .
  • On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Pinky97
Investigator
Investigator

Can you please help me 

C pink
Leanne_T
EE Community Support Team

Hi @Pinky97 

Please see @XRaySpeX's post above for full details on removing your content lock. 

Leanne 🙂

kirsty000
Visitor

Remove adult content 

@kirsty000 : Read the Solution of this thread you've latched onto.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
kasparskazaaks
Visitor

Remove adult co tent

Chris_S
EE Community Support Team

Hiya @kasparskazaaks We have a handy guide which explains how to amend your content lock, which you can find here

Chris S