Community Activity
Poor Mobile Data & Signals in London E2 Region & Elsewhere
Recently moved to EE and the 4G/5G coverage is extremely poor. In E2 where I live, the 4G is constantly turning on/off. I get the four full bars but get E next to it which I presume suggests emergency. Even when travelling to work to either Illford ...
No WPA2(AES) config in Main advncd settings now incompatible with Smart Plugs
Just had a full reset performed remotely by EE agent to solve a digital voice issue. Before the reset I had a perfect wifi setup plus 3 EE extenders, with no issues.Post update none of my extenders worked and none of my smartplugs worked. I reset ...

No phone in parcel upon delivery - only case & screen protector! EE useless!
I have always been so happy with their services UNTIL NOW!I upgraded 2 lines with EE (OCT 24) and took out insurance which came with a free minute one bundle (phone case and screen protector) with each phone. When DPD delivered the two parcels, one ...
Roaming Add-on's confusion
HiI'm currently on a contract with EE thats ended (been on it over 2.5 yrs) and I'm looking at switching to a different plan. I currently have 3 added bonus' and one of them is Roam Abroad Pass but I can't find what actual countries that includes, it...
No account access
Hi, there is a problem with my account where I can login but can only see my profile nothing else in my account, I have been on with EE and have now been told that this is an issue and I'm not the only one and I am now on a list with level 2 tech tea...
Can I configure a VPN on the smart hub plus?
As the title suggests. Am I able to configure Surfshark VPN on the EE Smart Hub Plus router? Not tried it yet but I see a VPN option. Has anyone tried it, either with Surfshark or another VPN?
Manual network selection - dual EE signal listed
Just wondering what this other EE signal might be? The sim is a EE payg, if i put another EE payg sim into the same pixel device, again the handset shows the additional EE signal, as forbidden.The pixel device's network settings have been reset a few...
Resolved! Discovery + premium
I have the full works tv package with ee tv. I am able to watch discovery+ but I am unable to watch any premium content ie premiere football. Please could someone assist me?
5G standalone only available to new customers?
Am i correct in thinking that my 5G All Rounder unlimited plan which started in 2023 isnt one that will take advantage of 5G standalone?
New iPhone 16 upgrade- no network
Upgraded and did the phone sets up when it arrived. Everything fine except no network connection at all. Tried everything and nothing happens . Any ideas?