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Re: Remove lock

Insanefreak
Visitor

This restriction is just one way to make contract with them. You cannot remove your parental filter without a credit card or to go on the shop to prove your age. I'm just curious if I go on one shop with my id from Romania they know how to read the CNP and what have in this code? Or you can make like what I do 2 years ago for 3 mobile, I go in the shop and I say "hello I want and me to book one escort, I try to use your network but I cannot access the site because is blocked by your filter 😅😅😅" PS  EE you lose a lot of people just because you don't want to make this solved problems much easy. 

2 REPLIES 2
Leanne_T
EE Community Support Team

Hi @Insanefreak

Thanks for coming here. 

If you visit the EE Store with photo ID the store will certainly see what they can do to help you get the content lock removed. 

Leanne. 

Chris_B
EE Community Star
EE Community Star

@Insanefreak   So what’s hard about it.  You says it’s not easy to sort but you don’t say what the actual issue is and what makes it so hard to sort.    whats difficult with showing photo ID ?  Or calling customer services ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.