Potential hack
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06-09-2023 03:07 AM
I have over a period of time experienced some anomalies with my devices.
password changes, random pop ups, file docs, ip-Mac address, find my phone ip location under different locations under different devices.
im between trying to solve this or officially reporting this issues.
I would really like some ones take on this if possible.
thank you
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06-09-2023 05:25 AM
Hi @Jono249
Most of these issues are down to poor user security or installing apps/websites which install malicious code.
Change your account password and factory reset your device. Make sure your email password is different to your email, i wouid recommended using google/MS authentication app and two stage authentication on all your services.
Dont write down passwords and don't share your device. Make sure you use a VPN over public wifi (inc hotels, pub etc)
Thanks
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06-09-2023 10:44 AM
Hi there @Jono249
Thanks for coming to the community.
To help keep your data safe, please see our Online Security: Avoid and Prevent Scams | EE for helpful advice.
Leanne.
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06-09-2023 02:16 PM
This was to flush them out if nothing else.
I never wrote passwords down unless I want them to be used with in the environment, it 100% flushes the idiot out.
It’s now unfortunately being raised and going to be promptly dealt with accordingly.
Many thanks for the reply
Sent from my iPhone
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06-09-2023 02:32 PM
