Community Activity

Openreach do not want to be reached.

I got a 'reminder' from Openreach to sign and return a works permission form.This was done three days ago and I don't see a way of contacting Openreach.Text message failed and most of their 'help' pages tell people to contact their internet supplier....

gfb8846 by Valued Contributor
  • 542 Views
  • 15 replies
  • 5 Helpful

Transfer from BT to EE and the new EE Smart Hub +

Just a heads up to anyone like me who has been transferred from BT to EE Broadband. I recently renewed my contract with BT and in the process was offered a new deal  with EE. I didn't think much about this until I received a new router through the po...

Need to contact EE from Australia

I need to get in contact with EE from Australia about my contract. I cannot make international calls on my mobile and my EE app constantly say it is undergoing maintainence. I have tried the online chat which was useless. I just need to talk to someo...

Tumbleck by Explorer
  • 3008 Views
  • 6 replies
  • 0 Helpful

Wrong address

Hello all.I have been moved over from bt.I was going to upgrade my package when I noticed my address was wrong.i don't want to take out a contract with ee if they are going to supply the wrong address. I have told them this but the main problem is.My...

Waiting for a tracking email

Hi I ordered an iPhone 16 in pink on Friday I’ve had my confirmation email but I still haven’t had a tracking email or any contact from ee to say whether I got the contract or not or anything like that in a new customer I’ve phoned a lot over the pas...

Re: Not recieved my order

Hye ! I ordered online iphone 15 128gb with ee SIM 12 Month contract , i ordered on wednesday 23 july and i received a text msg to join a screen with one of your worker and i was on a chat with him , my order was confirmed i got a email about it . He...

Long wait for order

I ordered the Samsung Galaxy Watch 8 in store on the 19th while upgrading my phone (received my phone on the day but they didnt have the watch in stock as the release date was the 25th)Track my Order shows that it was dispatched to store on the 20th ...

Resolved! Set Up Home Phone Adapter

BT inform me that I am to be connected to Digital Voice in about a week's time. My router is a BT Smart Hub 2 with a green port for digital phones. I received an EE Home Phone Adapter. On separate occasions, I made attempts to set up the adapter by p...

AndrewO1 by Visitor
  • 428 Views
  • 4 replies
  • 1 Helpful

Suspected Spoof call, 11:59 on 28/07/25

As per title received a voice call from EE!!!!! Stating due to complaints and issues in the area my number was going to to be blocked, I hung up as I didn’t believe him from 0191 535 4096 yet to to be checked

Lufc57 by Visitor
  • 15 Views
  • 1 replies
  • 1 Helpful

Resolved! Apple Watch Delivery

Hey allOrdered a new Apple Watch Series 10 earlier in the week.  I thought "well, wife is home, she can take delivery for me".  Well, unknown to me, DPD tried to deliver today.  Wife calls "what's the code for delivery"?  "What code"? I ask.  Well, t...