Picking up an item from store
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21-12-2022 08:23 PM
I recently added a Nintendo switch to my account as a Christmas present for my children, I had it delivered to store as thought it would be easier with pick up. When iv gone to collect they hav asked for photo ID, which I don't have apart from a passport (but it's not in date, still my photo, my signature, my date if birth etc) can't use this. Any ideas what I could do? If I'd had it delivered to my house I wouldn't of needed any ID.
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22-12-2022 08:38 AM
Hi @Becky879.
Did the store give you any alternative options for picking up your order?
Did you have any confirmation emails?
Jon

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