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Phone hacking

jonbridges2
Explorer

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3 REPLIES 3
jonbridges2
Explorer

1000017405.jpg

@jonbridges2  Factory reset your device and anything that’s been installed the the device will be removed.   Set the device up a new and job done.     Then don’t go to dodge website and don’t install apps from outside the play store.   Don’t allow anyone to have access to you device and treat every message/email claiming to be some company or person to be a scam.     If you make contact with that company or person then you know you are going the correct route.    Only use phone numbers/email addresses that you know to be correct.      

 

 If your device is compromised then you allowed this to happen and that could simply be you unintentionally allowed this to happen.    Everything thing needs an interaction from you to be install.    

Unless you’re a high profile figure and having your phone hacked could be beneficial to a foreign power.     

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Hi @jonbridges2 

To add to @Chris_B comments set up a separate email account and activate 2 stage authentication with an authentication app (not text) and use that account on your mobile and EE account.

  • Don't use unfamiliar WiFi networks without a VPN (cafes, hotels, work).
  • Make sure any other email accounts are set up with 2SA via the authenticator app.
  • Delete all Bluetooth paired devices.
  • Delete all saved WiFi networks.

Thanks 

 

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.