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Community Activity
Dropped mobile "dumbphone" down the toilet
Hi,I have a mobile phone account with EE for my Alcatel 2057D Dumbphone.It now doesnt work. So i need another dumb phone. Can i just buy any cheap dumbphone from Argos and put my SIM in it?What if the new phone has a micro SIM card placement? ...(m...
WiFi Enhancer
Hello I got hooked up with EE broadband yesterday & i also payed for the WiFi enhancer and I get to stage 3 where it attempts to lower the ping and my internet seems to drop while its attempting to do so, I did this because everytime I’m on my cons...
Resolved! Can’t pay my bill at the monent
Help I can’t pay my bill please help - I need to talk to someone
FW500 - Emergency Back UP Telephone
I have just become the proud owner of a FW500 telephone. This phone works as a conventional digital-landline phone, but if there is a power cut it automatically switches over to being a 4G mobile phone. .The leaflet which accompanied the phone state...
Resolved! Partial Broadband Dropouts
As of last week, I have been getting full dropouts in Wi-Fi service and some Ethernet dropouts (some devices still work via ethernet and other's don't such as EETV). Not sure if "dropouts" is the proper terminology but all the devices are still conne...
Constant orange flashing light on ee smart hub pro
Can’t get my EE WiFi to connect to broadband.tried each socket in the photo. Tried the socket that needs a filter and tried all 3 that don’t. tried with an Ethernet cable, with two Ethernet cables and without an Ethernet cable. Tried resetting and po...
Can’t activate Apple Music add on
Hi,I’ve just purchased the Apple AirPod Pro 2 £15 a month add on with the 24 month Apple Music included, however since receiving the product I’ve no idea how to activate the Apple Music
Guest Order No Confirmation
Ordered the Nintendo Switch 2 bundle this morning as a guest and haven't received a confirmation email.Checked Spam/Junk and other mail folders with no luck.Cannot track the order as website session expired and need a order confirmation number.Cannot...
Now TV
I have switched from BT where everything was great. I can access Sky Chanel’s but not Now TV. Now TV doesn’t recognise my email. I’ve contacted the EE technician but they can’t do anything and told me to contact Now. Now said it wasn’t their problem...
New to EE from BT, Zoom constantly freezes
I recently moved from BT (with them many many years), EE plan Essentials Full Fibre Gigabit. I am using the EE Smart Plus Hub and 3 Smart Wifi plus boosters. Speed into the house is around 900mbps and upload 100mbps.Everything is great apart from wh...
