Norton security email

Mat1000 · ‎10-09-2023

I joined ee home broadband over 2 months ago & was told I would receive a email to activate Norton security. I still haven’t heard anything from ee even though they said it will be sent again

Northerner · ‎10-09-2023

Hi @Mat1000

Was it sent by email. Have you check your spam/junk folders.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

Mat1000 · ‎10-09-2023

Yes checked it & also have them in contacts so shouldn’t go into spam/junk

Leanne_T · ‎10-09-2023

Hi @Mat1000

Thanks for coming back to the community.

If you give us another call the team will get this looked into for you and help you get the Norton security set up.

Leanne 🙂

Northerner · ‎10-09-2023

Hi @Mat1000

You'll need to speak to EE CS again 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

XRaySpeX · ‎10-09-2023

You can it from Norton Premium Antivirus Software or via your MyEE for BB.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)