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I've recently had more website blocked as being 'adult' including www.tanners-wi

banach1
Explorer

I've recently had more website blocked as being 'adult' including Can you please unblock this site? Thanks

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@banach1 : No, we can't but you can.  : Are you on contract or PAYG?

  • On Contract: Follow Switching Content Lock OFF or ON .
  • On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

5 REPLIES 5
banach1
Explorer

I've recently had more website blocked as being 'adult' including www.tanners-wines.co.uk. Can you please unblock this site? Thanks

Linzi_H
EE Community Support Team

Hi @banach1 

Welcome to the community. 

Have you checked what Parental Controls you have in place? 

Linzi 

XRaySpeX
EE Community Star
EE Community Star

@banach1 : No, we can't but you can.  : Are you on contract or PAYG?

  • On Contract: Follow Switching Content Lock OFF or ON .
  • On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

How to unblock 

Michael_D
EE Community Support Team

Hi @Abdul1231 

Thanks for coming to the community.

If you follow the steps in the post above your one, you can see how to remove the content lock.

There is also more information available on our How do I turn on parental controls on mobiles page.

Michael