I'm want to unlock

[Cenek1977]

I'm want to unlock adults website 

[XRaySpeX · Accepted solution]

@Cenek1977 : Are you on contract or PAYG?

• On Contract: Follow Switching Content Lock OFF or ON .
• On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.

[Cenek1977]

Remove contentlock

[Cenek1977]

Can you unblock sites over 18s tried going on a website wouldn't let me 

[Cenek1977]

** ** ****

[Mod edit: Please do not post personal information on the public board. Thanks!]

[XRaySpeX]

@Cenek1977 : Are you on PAYG? If so, that'll be why.

[Chris_S]

Hi @Cenek1977 We have various ways that you can remove or change your content lock.

There's a very handy site which explains all of the options, as well as the processes which you can find via this link here: Content lock

Chris S

[Chris_S]

Hi @Cenek1977 I've replied to your other post.

Chris S

[Mancbhoy]

Yes

[Peter_W]

Hey @Mancbhoy, welcome to the EE Community!

If you're looking to remove your content lock, definitely check out the help page that @Chris_S recommended above.

As @XRaySpeX has mentioned too, if you're on pay as you go the best way to sort this is by giving us a call, or also visiting us in-store with a valid passport or UK Driving Licence.

You can find details of your nearest branch on our store finder 😊

Peter