24-07-2024 02:14 PM
I keep getting calls on my mobile from Chinese? speaking women. I keep blocking the numbers but they keep changing so it is hard to stop them. This happens every day. Can anyone suggest how I can stop them? I have an iphone and apart from blocking each number after it comes in I cannot see any other options. Many thanks
24-07-2024 04:07 PM
Hello @Rushley99.
Welcome to the community.
Are the calls coming from a mobile or landline number?
Katie
25-07-2024 11:53 AM
Hello Katie, They are coming from mobile numbers and are using different numbers each time even though I keep blocking the numbers.
25-07-2024 03:14 PM
Hi @Rushley99,
That must be very frustrating.
If they are coming from different mobile numbers, it isn't going to be possible to proactively block them unfortunately.
If it continues to be a problem, our Customer Care Team on 150 can assign you a new mobile number, although I understand that comes with its own inconveniences.
James
25-07-2024 04:29 PM
I don’t really want to change my number having gone through that pain a year ago. I shall have to keep blocking each number. I have sent unknown numbers straight to voicemail so I am hoping they may eventually stop. Can this be reported to Ofcom, would they be able to do anything? Thanks
25-07-2024 05:33 PM
Unfortunately not, @Rushley99, as the nuisance caller or callers are dialling from a different number each time, there just isn't a way to filter their calls without stopping other genuine callers from contacting you.
James
26-07-2024 01:40 PM
No point in blocking or VM'ing each no. The next time it will be from a diff random no.