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Community Activity
Safe Search won"t turn on
Hi - can someone from EE technical support please help me with this. I can't be the only customer experiencing this problem. Anyone else out there having the same problem? "Safe search" blocks all the porn sites & probably lots more dodgy stuff that ...
Account Manager in App
How do you add an Account Manager in the EE App?We were speaking to EE on phone earlier and the account is in name of someone who is not able to be speaking to them everytime and numerous time they have given permission for a particular relative to s...
Resolved! PC does not 'see' new EE router.
Hello to all. This is my 1st contact with the community.I have to start with a rant: I have been "migrated" to EE from BT. I had a fully functioning Broad band system with BT for 10 years with 3 levels of BT Router . With EE I do not!My PC does not '...
Customer service
Just want to compliment the member of staff I just spoke to. Have been trying to sort something for last 2 weeks with promises of call backs and help with my issue. Nobody rang me back. I rang today to get something sorted and spoke to Liam he sorted...
EE Compatibility with House Alarm
I am considering subscribing to EE broadband. However, there is some confusion surrounding if the EE broadband is compatible with House alarm systems such as ADT. Obviously if EE broadband is not compatible with my ADT house alarm then I won’t be abl...
Sim 1 not privisioned
Why am I getting this, I can't ring or message or receive calls and texts
Resolved! Roaming EU or Roaming ROW
HiIm going away to the USA this week, ive got a swappable benifit i can use to switch to. So was going to switch it to Roaming to allow me to use the Data/Mins/Texts when abroad. However there are two available EU and ROW, the More info on ROW tell m...
old voicemail greeting removed
Please does anyone know why my voicemail greeting (that I recorded for Orange in the 1990s) has suddenly disappeared and been replaced by a standard one? I have been using the same iPhone SE for several years and have not changed any settings. I h...
Can’t set up WiFi controls in the app
EE Smarthub 3 and latest iOS. Start the process to set up WiFi controls but never gets past the first step (see photo).deleted and reinstalled the app reset and restarted the hubnothing works
Resolved! Roaming Charges
I seem to have been charged over £4 each day I was on holiday for data usage.Yet the text I got through from EE when I arrived on holiday was that data would cost £2 a day. Why is this?
