Free gift offer from EE,is this a scam?

[Shauncoppock]

I received a notification from what looked like EE saying I'm eligible for a free gift. Went through a survey (no major details given away) and now it has routed me to a different page ([mod edit: removed to ensure safety]) - has anyone else had this and is it legitimate?

[Leanne_T]

No problem at all @canadabex

Thanks for forwarding the email.

Have a great week 🙂

[bakerstephen807]

Yes it's a scam.  I received an interruption on-line saying that your IP address has been one of ten selected for customer loyalty etc.  Instructions then asked to complete a 3 question survey, which then takes you through to the scammer's site, with picture of your prizes which you are asked to claim within a minute as you are shown a clock ticking down, together with pictures and comments (all false) of people who have won and how great it has all been.  The scam claims that you have to pay for the postage of your free gift.  THAT'S THE ENTRAPMENT!  They take you that far and hope the've hooked you;  you pay the postage and they copy and use your payment details for their own purposes.  DELETE AND DON'T GO THERE!!

[Villie_x]

It happened to me just now!! 
How on earth can they send pop up message on my IPhone! 
I never win anything so I clicked on it until it asked for payment (£1.68) for postage...

Then I closed it and it disappeared.

Do I need to do anything else to my phone? 

thanks! 

[Chris_B]

@Villie_x Providing you didn’t do anything else you’ll be okay but what you can do is go to settings/Safari and then toggle on block pop-ups. 

[Villie_x]

Thanks, it was already enabled...

but thanks for your response

[Leanne_T]

Hi @Villie_x

Thanks for coming to the community and letting us know.

You can find full information in our Scams: Information about scams currently circulating post.

If you have any questions let me know.

Leanne.

[KRAM03]

I also received a notification for eligibility for a free gift. Went through the survey which asked for address and phone number but nothing else. Supposedly won a Galaxy S21 but then the notification disappeared. The link was very well done and of high quality (it had an RTA logo at the bottom, not sure what that is)...am now hoping i don't pay for surrendering basic personal details.

[Chris_B]

@KRAM03  I recommend you change your password for any account information you gave.   Also you might want to contact your bank about this.

 
Just to add any notification you get about free gifts should be a red flag.   It’s only a notification not a direct contact with you. 

[Leanne_T]

Hi @KRAM03

Thanks for coming to the community and letting us know about this, I am sorry to hear this has happened to you.

If you have entered any bank details please get in touch with your bank and let them know. If you can also make sure your passwords are changed for any accounts that you use the same log in details.

Please see our Scams: Information about scams currently circulating article, for more details. 

Thanks. 

Leanne.

[XRaySpeX]

@KRAM03 : If you gave no bank or card details you can't possibly be charged.