Free gift offer from EE,is this a scam?

Shauncoppock
Visitor

‎15-09-2019 09:47 AM - last edited on ‎15-10-2020 03:02 PM by EE Community Moderator

I received a notification from what looked like EE saying I'm eligible for a free gift. Went through a survey (no major details given away) and now it has routed me to a different page ([mod edit: removed to ensure safety]) - has anyone else had this and is it legitimate?

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34 REPLIES 34
Chris_B
EE Community Star
EE Community Star
In response to sluk

‎21-01-2025 02:00 PM

@sluk  It’s a scam. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Hugo24
Visitor
In response to Leanne_T

‎03-02-2025 01:32 PM - last edited on ‎04-02-2025 10:46 PM by EE Community Moderator

Below is the link to the on screen pop up i got today

[URL removed for safety reasons]

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Omoranio
Explorer
In response to Leanne_T

‎09-04-2025 12:13 PM

1000033888.jpg

 Hi this popping up on my phone. No email or text message. Are you aware how I remove it? Thanks 

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Chris_B
EE Community Star
EE Community Star
In response to Omoranio

‎09-04-2025 01:35 PM - edited ‎09-04-2025 01:35 PM

@Omoranio   Close your web browser completely and delete your history and cookies and then restart the device.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Omoranio
Explorer
In response to Chris_B

‎09-04-2025 04:22 PM

Thanks for the advice I followed the steps hopefully that sorts it. 

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