Fake bill

[Lazerdager3]

Hi there, I've been given a bill and I believe it isn't genuine. Can anyone verify this?

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[Matt_124]

Looks like a genuine EE first bill to me and the details of the airtime plan line up with what is being sold by EE currently.

Did you not order a phone recently or what is leading you to believe it is fake?

[Lazerdager3]

Did not order a phone and I don't use EE currently

Regards
Vanitha 

[Mod Edit: Removed surname}

[Matt_124 · Accepted solution]

It looks like someone has got a hold of and used your details to fraudulently take out a phone contract in that case.

I will provide a link below to the Fraud help page on the EE Site. This features some useful advice and links, such as to Action Fraud.

https://ee.co.uk/help/cyber-security/getting-started/fighting-fraud 

I would advise to report this via Action Fraud as soon as possible and that reference number can be taken when you contact EE.