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I want to pay my bill i dont can to call to do nothing   i dont can to call 150 its bloked

EE Smart Hub Pro disconnects at midnight

I'm experiencing weird issue where now 3rd time in the row exactly at midnight our Broadband drops and Hub is flashing green. Every morning I have to reset the hub to get it to reconnect.Is this known issue? I had stable connection without such issue...

Smart Hub Pro - How to change DNS settings?

I am setting up Smart Hub Plus and want to change the DNS server to 1.1.1.1 but I don't know how, I can't find the option to change it anywhere.Goole returns that the change is done this way:Home > Advanced > My Network > IPv4 Config & switch DNS Ser...

goral by • Established Contributor
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  • 40 replies
  • 8 Helpful

EE & BT broadband discount

Hi,I have just upgraded my iPhone to a newer IPhone. I wanted to ask that my last plan had a 10% discount due to BT broadband. This time while upgrading to new plan there was no mention. I was wondering that will I get a discount once I get the new p...

Resolved! Inclusive extras

My inclusive extra says it is active but I have not been contacted with how to login - how long should this take?

Upgrade free gift not honoured

I have recently upgraded my wife's and I phones, both were advertised as with a free gift, S25 = chrome laptop, S25FE = buds and watch. Samsung have rejected both claims stating that they are not eligible for the promotion. What kind of scam is ee/sa...

Customer service and billings have overcharged me

Been overcharged for 3 months, have refused point blank to put the money in my bank. Only know I have been overcharged due to a bill that I am still being overcharged on and they will expect me to pay this and I have to trust they will honour a refun...

Mickyj35 by • Explorer
  • 45 Views
  • 2 replies
  • 0 Helpful

New phone

I placed an order with EE on 5th October and still waiting for it to be delivered and have had no update.Has this happened to anyone before? Do EE not have a chatbot/email address you can access them through anymore. thank you 

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