Community Activity

Resolved! Change of Direct direct card

Hi I recently change my credit card and would like to update it on the website. I have difficulty doing so and as a result couldn't pay the payment due.I have gotten  a message that the payment would be attempted to be collected sometime this week. C...

Lost landline number

Similar to many other cases I've read on here. We have, today, migrated from a Plusnet copper line to EE full fibre. We were moved by Plusnet and given a guarantee of retaining our phone number when moving to EE and digital voice.  Our move happened ...

Resolved! Pension information

HiI am a former employee and need the contact details to enquire about my pension details, can anyone advise please?Kind RegardsTony

DaxGuile by Explorer
  • 4905 Views
  • 35 replies
  • 2 Helpful

Number transfer

I bought a new phone in January with an ee sim. Ported my number over and even had a text saying my number has transferred weeks ago.Now I can receive messages /calls to my old number, but cannot use it to make calls to people or text them. It says t...

Is there no Live Chat Facility?

Moved across from BT to EE today and looks like I am already regretting it as the website keeps flickering and not loading anything.  I have looked but can't dfind any Live Chat Facility like there is on BT's website and as I am deaf live chat is my ...

CAB68 by Investigator
  • 129 Views
  • 7 replies
  • 2 Helpful

I need to talk to someone

They have cut me off even though they haven't taken payment and I can't pay them till Friday 21st March I'm on universal credit yet so I need to talk to a human not over the phone 

PACK NOT RENEW

My 10 pound data  pack will not renew even though I have enough balance however my mobile data has been working.

ROADEU7D

Hi there,I texted ROAMEU7D and get a success message but I’m not able to connect to internet (no 4G/5G) sign. Are you able to help me out here please?