Email from ee

MQD · ‎05-08-2022

Hi,

I have received the following email from ee today (no-reply@info.ee.co.uk). I have not got in touch with ee nor did I request any changes to any thing.

Has anyone else received a similar email? and to the mods here, can you please let me know if I should be worried that my account is compromised.

“

Hi,

You recently asked us to make some changes to what the user of mobile number can do with their SIM, which we've now done. This means they no longer have the control you gave them before.

Thanks,

The EE Team

Please don't reply. We won't see it.”

XRaySpeX · ‎05-08-2022

@MQD : Mods on this site do not help with users' queries. They are here to moderate the contents of users' posts as to conforming to the Community's Guidelines.

This user discussion forum is a peer-to-peer community where users try to help each other with their queries.

As to your actual query, I should get on to CS to find out what's changed or why they sent you this email.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Leanne_T · ‎05-08-2022

Hi @MQD

Thanks for coming here.

If you have not requested any account changes, please call us on 150 and the team can get this looked into for you.

Thanks.

Leanne.