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Scam email, calls and texts

Doreen143
Skilled Contributor
Skilled Contributor
  1. I've today received a email, saying made some changes to my account. I've called EE they confirmed I haven't changed anything 
1 SOLUTION

Accepted Solutions

@Doreen143 : Report it to EE by forwarding the email to phishing@EE.co.uk .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

6 REPLIES 6
XRaySpeX
Grand Master
Grand Master

Does it have a link in it that it tells you to click? Don't go there but what was the link?

Report it to EE by forwarding the email to phishing@EE.co.uk .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Doreen143
Skilled Contributor
Skilled Contributor

I'm getting emails from EE saying 

Hello Doreen  just to let you know, your contact number has been updated 

Didn't make this change? Get in touch (get intouch>) is highlighted. 

  Thanks

The EE Team..

That's all nothing else, so I called EE they said nothing as been changed on my account. 

 

Don't click the link but what's the URL (website address) or phone number that "get in touch" links to?

 

What's the "from" address on the email?

@Doreen143 : Report it to EE by forwarding the email to phishing@EE.co.uk .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Doreen143
Skilled Contributor
Skilled Contributor

Thank you very much, I always report everything I get. I'm very lucky my mobile block most texts and calls. I really can't believe I'm getting up to 10 calls a day, all being block ,but why can't something be done, to stop this . I always tell everyone watch Scammers being Srams on YouTube 

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)