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Email Warning not from EE

David_London_EE
Investigator
Investigator

I just had an Email from EE,

EE@messages.ee.co.uk

But its not

Beware of Scams dont click on the link and report Spam

1 SOLUTION

Accepted Solutions

All EE emails will come from an email addy ending in ee.co.uk . That is EE's domain & it owns all of them. The ee.co.uk  could be preceded by any other words terminated by '.'. These are subdomains of the domain but they're still EE's.

Even so you can't always go by the stated email addy. They are easy to spoof. It's the contents & wording of the msg that will give you clues to the legitimacy of the email.

I assure you that the email you quoted from @messages.ee.co.uk is legit, esp. if you allow me to check any links in its contents.

You are in danger of blocking legit emails from EE, particularly those relating to your own EE a/c's, if you persist in your indiscriminate blocking of their emails.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

13 REPLIES 13
XRaySpeX
EE Community Star
EE Community Star

@David_London_EE : What did the email say, obscuring your personal details? It looks like a legit email addy for EE.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

The message wasnt from @ee.co.uk

it was from @messages.ee.co.uk

I had other emails this

 

the message this week betending to be from Amazon, They confermed it wasnt from them

for safety and security i urge everyone to forward the email to

report@phishing.gov.uk

and report as spam

if EE are sending messages that are not from @Ee.co.uk 

they shouldn't because it puts us all at risk. we need to know all the email adresses EE uses. 

 

the email read

 

David, get in on the saving action.

 

Hundreds of thousands of EE Mobile customers are signed up to Airtime rewards.

Join too and securely link your card. Then start automatically earning credits when you shop at 250+ retailers and save on your mobile bill.

It's just a little something you can get back.

@messages.ee.co.uk is an EE email addy. Any email addy ending in ee.co.uk is in EE's domain, e.g. I've had pukka EE emails from @Info.ee.co.uk

The text of email also looks legit. Airtime rewards is a promotion of EE's - see Earn money off your EE Mobile with Airtime

Does it have a link in it that it tells you to click? Don't go there but what was the link?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@David_London_EE  You might want to read THIS  to learn more about Airtimes rewards.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
David_London_EE
Investigator
Investigator

Keep getting Emails From EE are these Scammers?

 

Now EE website is ee.co.uk so any emails from EE should be only from @ee.co.uk 

 

but im getting emails from all sorts of dodgy emails that i all forward to report@phishing.gov.uk

The emails seems to be from @Info.ee.co.uk and @marketing.ee.co.uk

all seems dodgy I have blocked them all and i have reported to 

https://www.actionfraud.police.uk/report-phishing

 

and

 

https://www.ncsc.gov.uk/

 

anyone elce been getting these stange emails.

@David_London_EE : There is no need to keep raising the same matter all over the shop in new threads. You've already raised this & I have already addressed it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

@David_London_EE wrote:

The emails seems to be from @Info.ee.co.uk

anyone elce been getting these stange emails.


Yes, I've already told you I have & they are legit!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

its just strange they uses confusing emails, unless they say @ee.co.uk i will just block them.

 

because i contacted amazon i had a simular email from them, i spoke to amazon who said they didnt send it.

 

i dont know if my emails getting hacked or if theres a middle man hacker awsering the questions in this community chat.

 

im going get a new phone and email address. i hope i dont get these stange emails i dont trust

All EE emails will come from an email addy ending in ee.co.uk . That is EE's domain & it owns all of them. The ee.co.uk  could be preceded by any other words terminated by '.'. These are subdomains of the domain but they're still EE's.

Even so you can't always go by the stated email addy. They are easy to spoof. It's the contents & wording of the msg that will give you clues to the legitimacy of the email.

I assure you that the email you quoted from @messages.ee.co.uk is legit, esp. if you allow me to check any links in its contents.

You are in danger of blocking legit emails from EE, particularly those relating to your own EE a/c's, if you persist in your indiscriminate blocking of their emails.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP