Community Activity

Unlimited All Rounder SIM ONLY

Hi, I'm due an upgrade, I was wondering if the Unlimited All Rounder SIM ONLY plan includes the London Underground WiFi, as I currently have this on my existing plan, and don't want to be without it.Thank you. 

ReemaT by Explorer
  • 30 Views
  • 4 replies
  • 2 Helpful

Resolved! Application error: a client-side exception has occurred

No matter which browser I use, on the phone, laptop, or app, I cannot do anything in Manage My Account. It always goes to a blank screen that says "Application error: a client-side exception has occurred".  My husband's account works fine, but mine d...

Add on netfix has stopped working

All of a sudden my Netflix has stopped working... when I try to watch is says there is no account with my email or phone number. It is showing as active on my ee account though.. Any help appreciated. 

Map76 by Visitor
  • 17 Views
  • 1 replies
  • 1 Helpful

Can I switch back to BT.

About a month ago I contacted BT to ask about a second BT TV box on my account, that’s all I wanted, TV in a second room I was told that I had to move my contract to EE and have all new equipment, and that’s when my nightmares began, the EE hasn’t be...

KGLovatt by Visitor
  • 1096 Views
  • 4 replies
  • 2 Helpful

Complain

Dear EE Customer Service, I hope this message finds you well. I am writing to formally raise a complaint regarding the continued deterioration of my mobile internet service. I have been a loyal EE customer for the past two years, and during the first...

Cr70 by Visitor
  • 15 Views
  • 1 replies
  • 0 Helpful

BT BROADBAND EXTENDER 600

I have a customer who relies on a pair of these to feed her broadband from her EE router at the front of the house to the PC in the rear room. I have a couple of queries:1) Can I assume these gadgets are feeding the BB through the mains, like powerli...

Claim watch

Hi,I purchased a s25ultra and I can’t find the right address to claim the watch.someone have the right address for the claim please.thank you 

Calin01 by Visitor
  • 12 Views
  • 1 replies
  • 1 Helpful

Resolved! Plusnet Router on EE

I am switching from Plusnet to EE.I have the Plusnet Router setup exactly as I want it with devices being allocated fixed IP addresses and port forwarding all set up.Is it possible to use the Plusnet Router with EE?

Old_Guy by Explorer
  • 64 Views
  • 7 replies
  • 4 Helpful

EE TV Apple TV+ Extra when I already have an Apple TV+ annual sub

I’ve signed up to EE TV Big Entertainment, with Now TV and Cinema, the EE TV Box Pro is in the post, I’ve added my Netflix account and activated the Discovery account. Apple TV+ for 6 months is an available extra as part of the package, I already hav...