Community Activity

Payment Error

Hello everyone, does anyone know why I keep getting payment errors? I tried using both my computer and my phone but both failed.I haven't used this number for half a year and now I want to activate it. Is this related to it?  

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shensi by Visitor
  • 11 Views
  • 1 replies
  • 0 Helpful

I need more

hi my name is danielle ********* and I need more mobile data  [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Enabling IPV6 for Xbox Series X

Hi. We’ve recently switched to EE and I’m trying to get an Xbox Series X to pickup IPV6 but have no clue how to do this. Can anyone help? It shows that it’s enabled on the router, so why isn’t the console picking it up? It picked it up just fine when...

Resolved! Roam Inclusive Package

I have just received a message that my Roam Inclusive Extra package has been removed from my plan.    I am in contract until November 2025 and as a frequent traveller use this regularly.    No reduction in price but a large part of the reason I took ...

NicRog by Visitor
  • 495 Views
  • 15 replies
  • 12 Helpful

Full works,Is this correct?

I moved from BT to EE last October. I did so because their broadband checker showed 1.6gbps at my address. Couldn’t though as I wanted to keep the TV package. Been checking the upgrade page for a while. Always been Gigabit essentials and Gigabit all ...

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App not working

Anyone else getting a blank grey screen when they go to manage their broadband through the app!? 

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Colesey by Established Contributor
  • 118 Views
  • 9 replies
  • 0 Helpful

EE wifi router password strength ?

I am about to move to EE broadband but I need to be sure that I can use my existing wifi password.  This is because I have a number of IOT devices using a simple SSID and simple password (the password is like 2017RobInson but different of course). So...

davihay by Visitor
  • 20 Views
  • 2 replies
  • 0 Helpful

EE broadband

I had an engineer come in Wednesday 7th of may to install fibre wifi it was working for about 10 minutes I left the house and came back was not working. I called 150 and was told it could take up to 00:01 on the night for activation. I waited all nig...