Community Activity
VAT Bills
My account is closed - so I don't believe I can download my VAT recipets anymore, I'm aborad and so have no way to call EE Mobile. How can I contact someone to send me a copy of my VAT bills for 2025. Thanks
Upgrading to "no-charge EU Roaming"
Mobile carriers in the United Kingdom have no legal obligation to provide free roaming since 31 January 2020. I have been looking at ways to bypass this in recent months while staying with EE - I believe that I have found a plan to allow me to roam i...
Perk Codes Anytime Upgrade
So is anyone able to clarify the situation with Anytime Upgardes and Perk Code.For the around the last 4 years, I've upgraded via Anytime Upgrade and had a perk code added. But today, the website says I cant use the code, and speaking with Live Chat...
How do I cancel an old Orange Internet Everywhere contract that is now on EE?
I am currently living abroad and am paying £19.50 a month for the above service that I no longer have access to on my new laptop. I also received a new Sim card 2 years ago but have been unable to activate it as it requires a code to be sent to the o...
Impossible to activate my eSIM without a phone
This is getting beyond a joke. 1. I ordered a new SIM after losing my phone - it arrives by post.2. It takes 20 minutes for customer services to activate it.3. It still doesn't work. After 20 minutes on the phone with tech support, they realise the S...
Coverage in Kingswood, Bristol
Update: 01 October 2024 Over the past few days, our engineers have integrated all parts of the mast onto the network and the mast is now on-air. We will continue to monitor performance in the area. Update: 11 September 2024 Over the past month, our...
Back Order - When will this be dispatched
The expected dispatch on the item is 3 days. It has been 3 days and there has been no update on the tracker. Order Number: ********** When can I expect this?
ORDER PHONE
hi, I ordered phone today i.e 3th JUNE at 16:20 pm. I am not able to track it or not able to understand if it got approved or not. I have my flight on . Where can I know more information regarding the phone? CALL ME OR SEND MAIL PLEASEE I PAID DEPOSI...
Broadband fault
Why can’t I talk to someone at EE anymore? I have been through their text system and they are sending an engineer on Friday, leaving me without internet for 2 days when I have work to do. We have their tv system too so can’t even watch tv. I tried ...
All-rounder for iPhone versus All-rounder
I was looking at getting a sim-only all-rounder for iPhone deal, but it looks like this does not include Netflix as an inclusive extra?The plain all-rounder (not iPhone) deal, at the same price, looks as if it does include this.If I just purchase th...