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Content Lock

Mark2676
Explorer

‎10-02-2024 05:47 PM

I have turned off parental controls in the EE app and restarted all of my devices, but I'm still getting this message whenever I try to access websites:

"This website is blocked because of your Content Lock Settings with EE. This is a safety feature that blocks age-restricted content"

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎10-02-2024 06:07 PM - edited ‎10-02-2024 06:08 PM

@Mark2676  It can take up to 24 hours for this to take effect.    Have you checked your account to make sure it’s still set how you want it ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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