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Changing secure pin

Smileysally
Explorer

‎03-09-2023 07:26 PM

I need help changing the pin when I turn my phone on as someone else is sharing my number and I need to change the pin to stop them using all my bata and calls. If someone can help me I will appreciate it 

0 Helpful
3 REPLIES 3
bristolian
EE Community Star
EE Community Star

‎03-09-2023 08:01 PM

What makes you think someone is sharing your number?

You can change the SIM PIN or your phone's device PIN via the security menu on the device. The exact location varies between iOS & Android.

Smileysally
Explorer
In response to bristolian

‎04-09-2023 03:09 PM

because i stoped the sister mobile and i have it now but she is using this number too i don't know what to do as whatever i do she will know as there conected. i have tried looking of how to change the sim pin but can not find it 

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Smileysally

‎04-09-2023 03:57 PM

Hi @Smileysally,

Does your sister still have the SIM card?

James