Community Activity

Why Is EE so Terrible?

I joined EE last week - Got a phone call that the SIM only plan I would like I am not allowed to have and have been given an"Essentials SIM Access - Unlimited Data" instead.  The difference between the SIMO I wanted and I got was £9 and included the ...

Shouldn’t I be able to use data when also on a call?

I’m pretty sure that I could previously be on a call and also access data services at the same time, but for the last couple of weeks I’ve been unable to, and now I’m wondering if its all in my head that I previously could lol.  It’s frustrating as I...

Mrsjessop by Investigator
  • 25 Views
  • 5 replies
  • 0 Helpful

mobile wifi

Hi everyone can someone explain please, i have a 4g wifi for my home broadband as i stay in a rural community, i wish to upgrade this to a 5g wifi for my home. would this be a new contract or just a straight swap of mini router. any info would be app...

crakayl by Explorer
  • 29 Views
  • 5 replies
  • 2 Helpful

Reference

Good AfternoonPlease would you be able to provide an email address for HR as we are trying to obtain a reference for a new employee who has previously worked for you.Many thanksRuth

RE61 by Visitor
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Smart WiFi Pro Connection Issue

I pay £10 a month for a Smart Hub Pro and a Smart WiFi Pro as I had a lot of dead zones in my house so the Pro removes these. However, since the weekend my Smart WiFi Pro refuses to connect to my Smart Hub Pro, and no matter what I do it doesn't seem...

Twitters by Investigator
  • 127 Views
  • 5 replies
  • 1 Helpful

EE Fraud / Sony PlayStation Unauthorised payment

HiPlease can you help me. My daughter is an EE customer and on the 17th October when she was in bed and her phone was in another room, Sony charged to her phone 6 x charges, see below totalling £223.94. This a noticed when my recent bill was paid.We ...

RMG_7 by Visitor
  • 3441 Views
  • 26 replies
  • 19 Helpful

Resolved! Cannot access internal device using ipv6 pinholes

I have EE full fibre broadband and IPv6 is enabled using the EE Smart Hub Plus router. When I perform IP address checks it reports both IPv4 and public IPv6 address, (not a ULA or link-local address).I wish to remotely connect to a server on my local...

EE5HT by Investigator
  • 295 Views
  • 11 replies
  • 3 Helpful

Roaming Mobile network

Hi, I cannot send/receive calls or messages, I changed my sim plan to pay as you go, as I am travelling outside the UK.  I topped up my balance however, I cannot use it. I have received a message from EE stating if I don't make a call or send a messa...

SAdan by Investigator
  • 28 Views
  • 5 replies
  • 2 Helpful