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0800 number

RhiainBates
Visitor

‎15-04-2024 05:17 PM

  • IMG_4562.pngI got this text about passing security to access my account, I haven’t tried to myself, is this number legit? Abit worried. Thanks 

 

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3 REPLIES 3
XRaySpeX
Grand Master
Grand Master

‎15-04-2024 05:34 PM - edited ‎15-04-2024 05:37 PM

The no. at the bottom is a legit EE Freephone no. for Sales and/or peeps not with EE.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
James_B
EE Community Support Team

‎15-04-2024 05:54 PM

Hi @RhiainBates,

I'd recommend calling the number provided or 150 from your EE phone as soon as possible if you haven't recently been in touch about your EE account.

James

bristolian
Legend
Legend

‎15-04-2024 08:58 PM

This text message appears self-explanatory. No scammer would have anything to gain by asking you to call EE-CS, but if someone illegitimate is trying to access your account.. 1: They would not want you to do so as this will result in your account being further secured, 2: You absolutely should, to ensure you maintain control.

I recommend following the instructions in this message ASAP.

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