0800 number

RhiainBates
Visitor

‎15-04-2024 05:17 PM

  • IMG_4562.pngI got this text about passing security to access my account, I haven’t tried to myself, is this number legit? Abit worried. Thanks 

 

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3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎15-04-2024 05:34 PM - edited ‎15-04-2024 05:37 PM

The no. at the bottom is a legit EE Freephone no. for Sales and/or peeps not with EE.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
James_B
EE Community Manager
EE Community Manager

‎15-04-2024 05:54 PM

Hi @RhiainBates,

I'd recommend calling the number provided or 150 from your EE phone as soon as possible if you haven't recently been in touch about your EE account.

James

bristolian
EE Community Star
EE Community Star

‎15-04-2024 08:58 PM

This text message appears self-explanatory. No scammer would have anything to gain by asking you to call EE-CS, but if someone illegitimate is trying to access your account.. 1: They would not want you to do so as this will result in your account being further secured, 2: You absolutely should, to ensure you maintain control.

I recommend following the instructions in this message ASAP.

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