14-02-2025 04:33 PM
so i have had my main number for a while now and used to ring up to top up my phone but ee rang me to upgrade from 4g to 5g and i agreed but it says im using my main number for my 50gb data and i now have had a sim card delivered with a new number but im being charged for both sims how can i keep only one sim
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14-02-2025 06:44 PM
Hi @Djholland21,
Welcome to the Community!
It's great to hear the team have found a plan that works for you. I'd recommend getting back in touch and they can make sure you only have the one line active on your account.
Rach
14-02-2025 06:44 PM
Hi @Djholland21,
Welcome to the Community!
It's great to hear the team have found a plan that works for you. I'd recommend getting back in touch and they can make sure you only have the one line active on your account.
Rach