switch over

catherine213
Explorer

got a phone and package with EE last week round 29 November give the pac code still waiting for the change over anybody know how long it takes as i am paying for two phone providers and only able to use the old one thanks in advance    

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

OK, thanks @catherine213 

It should have transferred over by now. I recommend speaking to our Mobile Care team so they can check the status for you.

Chris

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3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @catherine213 

Welcome to the community.

When did you give us the PAC code? It usually goes through the next working day.

Chris

about 29 November
Christopher_G
EE Community Support Team

OK, thanks @catherine213 

It should have transferred over by now. I recommend speaking to our Mobile Care team so they can check the status for you.

Chris