06-12-2024 04:19 PM
Hi, it is my first experience with EE - just bought a new SIM card - at it is VERY frustrating. I want to keep my number from the old operator but in the EE form they say that both my PAC and STAC are not correct. I am copying from the message in the right format and EE keeps saying the format is wrong. I feel like an idiot. I can;t even call them or have a chat. I spent one hour doing this repetitive actions with STAC with no success. WHAT do. I do now?
Solved! See the answer below or view the solution in context.
06-12-2024 06:32 PM
Glad you got the help you needed from the community @irene333
Leanne.