problem with calls connections

ArackSessa · ‎26-04-2025

hey, I transferred my number from gg to ee yesterday and since then I can't make calls, I can't call the info line either... any advice? I turned my phone off and on 20 times

bristolian · ‎26-04-2025

FYI you have a short time after posting to edit your reply, negating the need for multiple short responses.

If you've received the "port-in complete" message, and still have issues, then something is clearly awry and will likely only be resolved by EE-CS intervention.

View solution in original post

Northerner · ‎26-04-2025

Hi @ArackSessa

Sounds like your number hasn't fully transferred over yet.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

bristolian · ‎26-04-2025

Have you received the text notification to advise of port-in complete? Does your phone show network coverage?

EE-CS are on 07953 966150 from any working phone

ArackSessa · ‎26-04-2025

hey, yes I got a message yesterday about the completed transfer

ArackSessa · ‎26-04-2025

ok thanks, so I'll wait some more

bristolian · ‎26-04-2025

FYI you have a short time after posting to edit your reply, negating the need for multiple short responses.

If you've received the "port-in complete" message, and still have issues, then something is clearly awry and will likely only be resolved by EE-CS intervention.