new sim

[Benkashemwa1]

i have lost my sim/phone . id like to receive a new sim-card. don't know were to report this. can you send me a new sim by  post.? 

[Katie_B]

Hello @Benkashemwa1. 

I am sorry to hear you have lost your phone. 

To report this lost/stolen please give us a call from a different phone or landline on 07953 966 250. 

Alternatively, you can also visit your local EE Store with photo ID. 

Katie

[Schockwave]

@Benkashemwa1 , you can also ring customer service for free on any other phone or use something like Skype for free:

08000798586