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Resolved! Sending back equipment

Hello, I am supposed to return a Smart Hub Plus and 4G router, but I only received one bag for 1 day of special delivery. I'm unsure what equipment goes in the bag. Would I be able to send them both back in the bag together? I have been told two diff...

Dexter20 by • Investigator
  • 490 Views
  • 6 replies
  • 1 Helpful

SIM Question

Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?

To23 by • Contributor
  • 343 Views
  • 42 replies
  • 6 Helpful

unable to register

I am unable to register to EE Perk as the box for Company Email does not accept my email address.  Could you help please.Thanks Robert

Bobgee by • Visitor
  • 16 Views
  • 1 replies
  • 0 Helpful

No order update

I purchased a new contract Iphone 16 Pro Max on 19th March and I've still had no updates.

Bills

I can see my mobile bill but not my broadband bill not even where I can the broadband icon  please help

New EE TV Pro Box affects broadband speed

So, new box setup yesterday, 301 channels found.However, when the box is switched on the broadband speeds plummet and makes internet access from other devices very slow and unreliable. So, I unplugged thr box and re-installed my old BT TV box. Proble...

IanH9 by • Investigator
  • 3214 Views
  • 33 replies
  • 9 Helpful

Resolved! EU Roaming add on - inability to buy

Im in Italy for three months and have just recieved my first bill. I have been charged the £2.47.  a day and decide i would rather try and find a monthly roaming add on rather than stack up a large bill to use my phone as normal. This it seems is imp...

Order

Hi I put in a order on 20th of March and said it will be dispatched in 48 hours. But order still not been further processed. 

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