Look to get a pac code for one number on my account.

amo127 · ‎28-06-2022

I am trying to get a pac code for one of my numbers on my account. I have two numbers currently and only want to cancel one. Texting pac doesn't work, and is telling me to log into my account, but I can't find where to request pac code when logged in.

XRaySpeX · ‎28-06-2022

As you have more than 1 no. on your a/c you can't get your PAC by text. However if you go into your online MyEE & from the Menu Switch A/c to the 1 you wish to port, then follow:

Menu > A/C Settings > Thinking of leaving EE > Switch from EE > Get Your Switching Info > Leave EE > ...

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎28-06-2022

As you have more than 1 no. on your a/c you can't get your PAC by text. However if you go into your online MyEE & from the Menu Switch A/c to the 1 you wish to port, then follow:

Menu > A/C Settings > Thinking of leaving EE > Switch from EE > Get Your Switching Info > Leave EE > ...

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP