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Community Activity
Can’t make calls or receive calls on digital voice
Changed to digital voice on Wednesday 19th March still can’t make or receive calls spoken to various advisors but still nothing waiting for a call back this is a vulnerable 89 year old persons landline and their only contact as they are unable to us...
Resolved! How to access live chat?
When pressing the 'help' button on the ee website I no longer am able to start a live text chat. Is this feature no longer available? Or is it restricted to certain hours/days? Thanks.
Abroad in the US, can't call or text 150
I'm abroad in the States and I have a contract with EE that includes roaming. I am able to use data but I can't send or receive texts or calls, including to 150. I have tried turning the phone on and off, as well as switching the network selection.
Cancelled EU roaming add on by mistake
HiI cancelled a eu roaming add on, which will now expire at the end of my billing cycle. I assume I can start it again afterwards (offer hasn't expired). That add on is still free? I realised for a brief trip I can turn data roaming off whilst aboard...
APP not working
The app is not working hasn’t been now for weeks . I cannot change any of the device settings I have set or the parental controls. Just keeps saying there’s been a problem . When I dig into the web page it will let me access certain parts of my accou...
Router still flashing orange
I am a new customer i set the router up yesterday and it's been flashing orange i rung there "tech" support and was told my fiber has been activated but have to wait till 11:59pm last night woke up this morning and still flashing orange so I am going...
Resolved! how do i change my price cap on mobile
how do i up my price cap on ee website
Apple TV 4K EETV app
Afternoon,After using the EETV app and tv guide via the Apple TV 4K box for a few weeks, I wondered if any knowledgeable contributors on here knew of any improvements in the pipeline?Specifically I’ve noticed the TV guide is limited to the next 24 ho...
Printer won't connect to new EE hub
We have recently moved from a BT hub to EE. Initially our HP Envy printer was connected however having re-booted the WIFI, the printer will not reconnect to the WIFI. We have tried connecting using WPS and entering hub password into printer but conti...
