i can't make call

Liza16
Investigator
Investigator

I cannot make or receive calls

14 REPLIES 14

I'm trying to talk to the support technician they don't answer, I have pay as you go. ThanksSi 

Christopher_G
EE Community Support Team

OK, thanks @Liza16 

When was the last time you made a call or sent a text from the phone?

Chris

It's been 1 month but it's been a week since I've been able to receive calls or messages.
Christopher_G
EE Community Support Team

OK, thanks @Liza16 

You will need to speak to our technical support team by calling from another phone. Once you're able to get through, they'll be able to clarify what the problem is and hopefully help you get up and running.

Please keep us updated on what happens.

Chris

It's been 1 month, but it's been a week I can't receive calls or messages.