ee's own mobile number not accepted when trying to keep the old number

[mleczko]

hi

as in title, says not a right number and it have to start with 07 (pro - tip) it does.

halp

[mleczko]

no just that there is no credit

[James_B]

Hi @mleczko,

Please get in touch with Customer Care so a member of the team can take a look at your account to check why your pack hasn't been activated.

They'll be happy to help. 🙂

James