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Community Activity
Unable to make calls or contact 150
Hello, I have had a billing issue and my services has been cut off, I have tried calling 150 and 360 to resolve this but when I call the call just cuts off straight away, I have tried finding a live chat on the ee website but I cant find it, how do I...
Over Paying
I’m Overpaying My Apple Watch That Was Finished On 16th May 2025 It Was A Add On. I’m Still Being Charged £28 A Month
Re: Scam call
0151 837 5064 This number called me to try to scam me by impersonating EE and trying to renew my subscription. They took my personal details but I only started suspecting fraud when they tried to ask for my card details, so I didn’t give those out. I...
Advice on EAPS with Smart Hub Plus
Going to be starting a new contract mid aug ( Im assuming it will be the SH31B hub? ) , will only be having part fibre .... ie fibre to the exchange and cooper to to the house.Was wanting to know if I could use the same router that is being provided ...
I can’t connect my wifi
Hi my wi if can’t connect with soket
1571 is there a charge
1571. is there a charge for using this facility on new digial phone supplied by EE. Have tried 150 and ringing the 0330 number to ask but calls not going through. network seems to be having problems.
5G rollout seems to have wrecked 4G
I live in a fairly rural area but 4G coverage was by and large OK. Now 5G has appeared, it's patchy so my phone is often flicking from 5G to 4G and back again. This causes almost all apps I'm trying to use to freeze, particularly anything that uses m...
Apple Watch not delivered
I ordered an Apple Watch on the 15th. I have had no communication nor updates from EE about when I’m due to receive my delivery. I have rang them , call lasting over 35 mins and livechat to be told it would be within 7 working days. On 8th working da...
For the third month running Ee have overcharged me
Despite many promises and emails they have consistently failed to fix the problem Today they are not even answering the phone. At a loss what to do next. No customer service at all. Off to Ofcom I suppose.
Overseas qatar
Hello, I have moved to Qatar permanently and recently when I visited the UK I changed from a pay monthly to a PAYG to keep my number as I use it for a lot of log ins. I have put credit on and now just signed back upto a pay monthly rolling plan to tr...
