eSIM - changing phones
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08-02-2025 01:50 PM
I have an eSIM in my IPhone 15 PM but I’m swapping to a Samsung S24 Ultra which also has one.
Once I’ve wiped/formatted my iPhone how do I set up the eSIM in the S24? Do I need to notify EE or anything? Or is it a straightforward set-up?
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09-02-2025 01:11 PM
Hi @MrKnighton,
Welcome to the Community!
You aren't currently able to transfer your eSIM from an iPhone to an eSIM, but you can order a new eSIM code to be sent through to post in the EE app, or pop into an EE store and the team can get this set up for you.
Rach
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09-02-2025 01:11 PM
Hi @MrKnighton,
Welcome to the Community!
You aren't currently able to transfer your eSIM from an iPhone to an eSIM, but you can order a new eSIM code to be sent through to post in the EE app, or pop into an EE store and the team can get this set up for you.
Rach
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09-02-2025 03:15 PM
@MrKnighton Always best to stay with a physical sim if there is no reason to use the eSIM. You just move the sim from device to device.

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