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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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SIM CARD

So I lost my phone on holiday and had to buy a new SIM card linked to my old phone. I put the SIM card into one of my boyfriends old phones but my calls, texts and data won’t work. At first I thought it was because his phone was locked as he had a Vo...

Text to get PAC code not working

I have text to get PAC code to leave EE. Contract finishes today. Keep getting message 'due to account status we cannot process your request". Same on-line on my account. Anyone know if there is an issue or why I cannot get it? TIA

Phone number

I ordered a sim card with my previous mobile number but it came with a different one. I need my previous number 

Emy_212 by • Visitor
  • 302 Views
  • 2 replies
  • 0 Helpful

Resolved! Number hasn’t transferred

Hello,  I recently sent my PAC code to EE to transfer my number to my new sim and got the confirmation email to say it would be done within a few working days. It has been a week and a half but my number still hasn’t transferred over. I have followed...

Lucy49 by • Visitor
  • 33097 Views
  • 17 replies
  • 6 Helpful

Phone number transfer

I got a iPhone 14, keeping my old number, how do I set up on phone I assume I have an eSIM. I didn't have an iPhone previously and it seems to want a QR code of some info. Like SM-DP + address etcWhere do I get these

Switch back to EE from o2

I left EE for O2 in the last 2 weeks. The network is terrible where I live so want to switch back. I’m within the cooling off period & have the PAC code but can I avoid another credit check to move back?my account still is showing I can upgrade so it...

Esim new iphone

Hi,I have just received the new IPhone 14 and want to take my esim from my iPhone 12 over to my new device. I have both devices still and my old phone is still active, what is the best way to do this? ThanksPaul

Wikey2021 by • Investigator
  • 361 Views
  • 1 replies
  • 2 Helpful

PUK code

How do I find my PUK code from the EE site; I'm logged into my account but can't find where to find the code; many thanks. 

AndyL43 by • Visitor
  • 1026 Views
  • 3 replies
  • 4 Helpful
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