SIM cards & Porting

Call from EE Regarding upgrade to eSim

Hi all, just received a call from an EE number 0800 956 6000, which I googled to make sure was legit, and saw a post from an EE community support team member confirming it was EE's inbound sales number. The person on the phone had the account holder'...

Lost sim

I lost my SIM card, I have tried to replace it , but ee has said they cannot because the account the sim is attached to is not in my name, they have said that I must get the original account holder to get a new sim and also separate the number from t...

Re: Upgraded to sim only but I’m overseas

Hi I have we sim but I forget user I’d

Resolved! Sim replacement

I need to replace my pay as you go sim card please.

Resolved! Sim card not received

I ordered a sim only plan on the 15th of March order went through OK. I received an email saying they are processing the order and haven't received any email since to say they dispatched it

Number transfer gone wrong

Hi there,So upon setting up my new device it came up with an e-sim option. I was hoping this would just transfer my old o2 number which I wish to keep, across to my new EE sim so that I didn’t have to then have a whole new number.instead it appears t...

Keeping same number

Hi I’ve recently upgraded my contract from sim only to a phone contract with new sim, how do I keep my phone number ?

Resolved! EE PAYG sim replacement

Hi all,I have a EE PAYG old sim, and i want a new replacement.I am now at overseas, so i have to ask EE to send the replacement sim to my friends home.and asked him to activate the sim for me in UK.but then when he sent it to me, the sim got lost in ...

New sim card needed free

Invalid SIM on old Nokia phone

HiEE have sent me a new EE-branded SIM card for some reason, probably something to do with the 3G switchoff.I put it in my old Nokia phone and it just says 'Invalid SIM' and the phone pretty much stops dead. I had a text message to a 'New Sim' page b...

SIM cards & Porting

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