SIM cards & Porting

PAC/STAC Issue

Hello, I tried porting my number across with my PAC Code on 13th March over the phone with EE support. The lady on the phone asked for both the PAC & the STAC and simultaneously I had two back to back texts from my old provider at 14:25 that a reques...

Re: Sim card not working

hello my name is Vitor I have do I new contract with bt for my new sim card . today should be working this card but is not working. please can you something to fix it because I need my sim card today. thank you kind regards Vitor [mod edit: ...

my sim is locked

How to live chat EE as my sim is locked

Re: Text to get PAC code not working

My contract ends on the 21st April 2024. I only have one number on my account. I've text PAC to 65075 to give my 30 days notice but I get this reply:Sorry, we were unable to process your request. Please retry and if you continue to receive this mes...

Resolved! Re: New sim card activation

Unfortunately, I do not know the steps, please tell me

Resolved! Dan

Hi my phone has been stolen

Resolved! Sim activation

Received new phone with SIM card today put the SIM card into the phone and still not got a connection can’t phone or text with jt

E-sim to Physical sim

Hi, I rang EE last Monday to convert my e-sim back to a physical sim. But I clarified first of my signal will be lost due to the change but the operator said "No, as your account will not be deactivated" hence I push through with the change. But now...

Resolved! Re: Lost sim card

I've lost my sim card, how do i get a replacement?

Phone Number.

I have new EE SIM card. It works well and I have a txt confirming this. I have followed instructions but the phone reads unknown number. I sent a pac to EE to bring my previous number. I have switched the phone off and then on again. Suggestions?

SIM cards & Porting

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