active my sim

[ziadsabra]

I can't active my new sim cause I haven't the old one I change my phone and I haven't access to it any more

[James_B · Accepted solution]

Hi @ziadsabra,

Welcome to the EE Community. 🙂

If you aren't able to receive a security PIN on your old SIM, please get in touch with Customer Care to activate your new SIM.

Thanks

James