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Phne upgrade but no network connection with my sim card?

Angela100
Visitor

I've recently upgraded my phone but the sim card from my old phone wont connect to a network.

Its the same size, if I pop it out the phone recognises the sim isnt present but when I place it into the phone I have no connection 

1 REPLY 1
bristolian
EE Community Star
EE Community Star

Does your existing SIM work in your old phone?

Just not in the new one?