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Worn out sim. iPhone showing no servic

Fredpatlucy
Visitor

‎05-02-2024 06:02 PM

 
0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎05-02-2024 06:10 PM

@Fredpatlucy : Take phone & SIM into an EE shop with Photo ID & they'll transfer number, any SIM contacts & credit if applicable to a replacement SIM of correct size for free or order a replacement SIM for £1.50 by calling CS. It will come as a Combi-SIM with all 3 sizes as push-outs.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

‎05-02-2024 06:20 PM

@Fredpatlucy  If it’s showing no service is this in more than one location?  Can you try enabling WiFi calling to see if this works ?  If WiFi calling works there’s nothing wrong with the sim and it’s a network issue in that location.  
Use THIS and click the check status tab to see if there’s an issue in your area.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.